Our Guarantee
As parents ourselves, we wanted a warranty that is simple, easy to understand, and protects the purchaser. We felt our warranty should reflect our confidence in the high-quality swing set that we offer. That is why we came up with our industry-leading warranty.
Our Warranty
Adventure World Play Sets warrants to the original owner at the installation address a Limited 20 Year Warranty covering defects in workmanship and materials affecting the structural integrity of the playground systems, such as the vinyl, poly lumber and wood components. Slides, swings, and accessories are covered by a Limited 5 Year Warranty from date of original purchase.
1 YEAR WARRANTY
No questions asked! If anything on your swing set breaks, fades, or affects the integrity of the swing set, we will send a crew out (within 200 miles of any of our warehouses) to fix the issue. The only exception is willful damage, normal wear and tear, or an act of God. If you are located farther than 200 miles from our closest warehouse, we will ship the part to the closest dealer or directly to your house
5 YEAR WARRANTY
Your swing set frame is guaranteed against manufacturer defects. We will send the part to your closest dealer. If you don’t live close to a dealer, pay for the shipping, and the part will arrive at your house.
20 YEAR WARRANTY
Your swing set frame is guaranteed against manufacturer defects. We will send the part to your closest dealer. If you don’t live close to a dealer, pay for the shipping, and the part will arrive at your house.